FAQ

Beconfident is able to refund purchases if the product is defective or faulty. Results can vary greatly from person to person depending on the product, the length of use, original condition of the teeth and how well the instructions provided have been followed. For some users it may take a number of applications for the desired results to be achieved.

Beconfident does not refund for change of mind.

In the case of a faulty item please contact Beconfident Australia on 1800 00 1908 for return instructions. In the case of a refund Beconfident Australia will refund the original purchase price. Return shipping to be paid by the sender.

Same business day shipping on all orders placed before 2:00pm Monday to Friday [AEST].

Beconfident Australia ships via Australia Post or Sendle. Once the order has been shipped, however, Beconfident Australia has no further influence over the shipping process.

Once your order has been shipped the following can be used as a general guide on how long delivery may take:  

• Australia Post Standard Delivery – 2 to 8 business days

• Sendle – 1 to 6 business days

Please note that at times delivery delays can be experienced, such as those that have occurred at times during the COVID-19 pandemic.

Beconfident Australia offers the following payment options:

• PayPal

• Credit Cards including Mastercard, Visa, American Express and Diners

• AfterPay