FAQ-TEST

Beconfident Australia offers the following payment options:
•  PayPal
•  Credit Cards including Mastercard, Visa, American Express and Diners
•  AfterPay

Same business day shipping on all orders placed before 2:00pm Monday to Friday [AEST].

Beconfident Australia ships via Australia Post or Sendle. Once the order has been shipped, however, Beconfident Australia has no further influence over the shipping process.

Once your order has been shipped the following can be used as a general guide on how long delivery may take:  
•  Australia Post Standard Delivery – 2 to 8 business days
•  Sendle – 1 to 6 business days

Please note that at times delivery delays can be experienced, such as those that have occurred at times during the COVID-19 pandemic.

Beconfident is able to refund purchases if the product is defective or faulty. Results can vary greatly from person to person depending on the product, the length of use, original condition of the teeth and how well the instructions provided have been followed. For some users it may take a number of applications for the desired results to be achieved.

Beconfident does not refund for change of mind.

In the case of a faulty item please contact Beconfident Australia on 1800 00 1908 for return instructions. In the case of a refund Beconfident Australia will refund the original purchase price. Return shipping to be paid by the sender.

Our teeth whitening products contain various active ingredients that work together to clean and whiten your teeth. For the gel to work effectively, it must first penetrate the teeth. This is crucial for a good result and Beconfident’s unique gel is quickly absorbed by enamel and dentin. The teeth whitening gel works with an enzyme that is found naturally in saliva, which results in oxygen being released which whitens both the enamel and dentin. The process is the same as in the products used and sold by dentists. The contents of each gel can be found under the ingredient list on each product.

Beconfident® is a serious supplier of professional products in teeth whitening, oral care and skin care. We are involved in, and responsible for, all product development and have full control over the production chain. Together with our close partners, we are constantly developing products by combining the latest in health-promoting ingredients with results-oriented technology in order to be able to offer the best products available on the market. Our teeth whitening and oral care products are clinically tested and approved by dentists. Several of our products are award winners, rank high in tests and are used by more than 500,000 customers today. We do not compromise on quality or your safety. The suppliers we work with are approved according to the rules and laws that apply and we have also required that they must be approved by the FDA (US Fod and Drug Administration) where necessary and that they must be ISO certified. We are also certified with Trygg E-handel, which gives you as a consumer extra security.

Yes, Beconfident products comply with EU directives according to 2011/84 / EU and our products are also registered with the Medical Products Agency. Additionally both we as a company, and our products, are insured which gives you as a consumer extra security. In addition to self-inspections, we have strict requirements that our products have correct documentation (MSDS) from manufacturers. Your safety, security and satisfaction are the most important goals for us.

Usually you can see a shade difference after 3-4 treatments. For best results, we recommend that you complete the entire treatment.

No, Beconfident does not product test on animals.

Yes, you will get whiter teeth. We offer the same type of products that dentists use and can therefore guarantee that you get whiter teeth. The straighter the teeth the better the results.

Beconfident® teeth whitening products are 100% safe to use. Our products have been used for over 20 years and the bleaching method is exactly the same as at the dentist. We place extremely high demands on all suppliers and we can safely say that our products are of the absolute highest quality. We also sell to clinics in Scandinavia, which also place high demands on reliability and quality. Beconfident® products are also FDA approved. The FDA is one of the world’s most stringent testing institutes. We have also had our products tested by an independent test lab. Our business concept is not to offer the cheapest teeth whitening – our goal is to deliver teeth whitening products that really work and that exceed your expectations.

Our teeth whitening products contain various active ingredients that work together to clean and whiten your teeth. For the gel to work effectively, it must first penetrate the teeth. This is crucial for a good result and Beconfident’s unique gel is quickly absorbed by enamel and dentin. The teeth whitening gel works here with an enzyme that is found naturally in saliva, then oxygen is released which whitens both enamel and dentin. The process is the same as products used and sold by dentists. The contents of each gel can be found under the ingredient list on each product.

In order to get the best possible results we recommend that you avoid coloured foods and beverages immediately after a teeth whitening treatment. If you wish to eat and drink as usual, we recommend that you also use Beconfident Tooth Gloss, which effectively protects the teeth against new discolouration occurring after bleaching.

We recommend that you whiten your teeth once a day during the treatment. Some people choose to whiten their teeth both morning and evening to get faster results. When you are happy with the whiteness, you simply end the treatment. You will see a gradual shade difference so you do not risk getting unnaturally white teeth.

Our starter packs contain everything you need to whiten teeth at home including eeth whitening gel, moldable mouth trays and of course a step-by-step instruction manual.

Yes - Beconfident offers separate mouthpieces that are specially designed for teeth whitening.

We have no costs for premises in attractive locations and we buy large volumes directly from our manufacturers. Our ambition is to deliver the best products in teeth whitening and your safety is the most important thing to us.

Common causes of discolouration include coloured food and drink such as coffee, tea, soft drinks and red wine, smoking and medication as well as natural ageing.

You will find complete ingredient lists under each product.

No teeth whitening gives permanent results. After a treatment, the teeth will gradually become discoloured again by such factors as coloured food and drinks [such as coffee, tea, soft drinks and red wine], ageing and smoking. The results lasts for 6-8 weeks and after that you can easily repeat the treatment to maintain the result.

It is possible to whiten teeth if you have artificial teeth of e.g. composite plastic / porcelain fillings, veneers or dental jewellery. These areas, however, will not be whitened as our products are designed to whiten enamel. Should you suffer from tooth loss or if you have open wounds in the oral cavity, it is recommended that you first consult your dentist before undertaking any whitening procedure.

Our products are completely free of substances that can damage teeth or gums, therefore they are also free of potential side effects such as teeth sensitivity.

Teeth whitening treatments from Beconfident® work in exactly the same way as those done at the dentist. The teeth whitening gel effectively removes discolourations, which makes your teeth whiter and improves your smile. The teeth whitening process does not damage or change the enamel, but only removes the discoloured particles on and partly inside the enamel pockets. Our products have a pH value that is identical to the natural pH value of the oral cavity, which is approximately 7. As a comparison, soft drinks have a pH value of 2.9 which makes them much more acidic and more likely to damage teeth enamel.

Most people see results already after the first treatment in as little as 15 minutes. The number of treatments you need depends on what your teeth look like before starting treatment. Between 1 and 10 treatments are often enough to whiten teeth. Factors that affect the number of treatments include how white you want your teeth to appear and how discoloured your teeth are before treatment.

Cool! We are always looking for passionate and professional partners who want to sell Beconfident® products. Feel free to send an email or give us a phone call with information about your business and how you want to work with us.

The Beconfident LED Booster Light is shipped with a small plastic disk underneath the batteries in order to prevent the light from turning on during shipment. To enable the batteries to become activated first open the battery lid on the bottom of the Booster Light and remove the the plastic film under the battery. Replace the batteries + side up and replace the battery lid. Press the button to start LED Light. The LED Light will go out automatically after 15 minutes.

All Beconfident Teeth Whitening formulas are made in the USA and are filled in either the USA or Europe.

The Beconfident Teeth Whitening gel is first placed into your mouth tray. Once the tray is inserted over your teeth the active ingredients in the gel start to break down. Oxygen then enters into the enamel and dentin which then breaks down the stain inside the tooth. The quality of the Beconfident products ensure that the structure of the tooth is not changed, and that only the tooth colour is made whiter.

Results can vary depending on the strength of the product and how often it is used. Some products can show results in a few days whilst other products may take a few months to show the full results. The majority of Beconfident customers are able to whiten their teeth within 1-2 weeks.

No - unlike many other brands on the market Beconfident Teeth Whitening products do NOT cause any pain or sensitivity. This is because Beconfient contains zero Hydrogen Peroxide or Carbamide Peroxide. Our formula is effective and will not cause sensitivity and is also perfect for use for use by those who already have sensitive teeth.

The LED Booster Light has an automatic timer of 15 minutes (for one application) and is expected to last for 20 applications. To replace the batteries, open the battery lid and replace with 2 x CR2032 batteries.

The Cosmetic Products Notification Portal (CPNP) is a free of charge online notification system created for the implementation of Regulation (EC) No 1223/2009 on cosmetic products. When a product has been notified in the CPNP, there is no need for any further notification at national level within the EU.

Beconfident Clear Skin products have been developed by Swedish dermatologists following 20 years of research at Lund University in Sweden. The researchers discovered early on the positive effect of crude protein on acne, which is one of the main ingredients in the Clear Skin series. Our products are completely free of salicylic acid which can create dryness and irritate sensitive skin and instead contain, among other things, Vitamin A which has a strengthening and building effect. Clear Skin is a complete system consisting of Clear Skin Prepare, Clear Skin Reduce and Clear Skin Spot On Pen.

There are several different causes that can be the cause acne breakouts including makeup, hormones, touching the face, medications and chemicals.

Smoking generally has a negative effect on your health and your skin, which can indirectly affect the occurrence of acne. We would therefore recommend that you avoid smoking so as not to risk a negative effect on your acne and general health.

No - acne is definitely not contagious. It is the result of an imbalance in the skin or body. However, you should avoid touching your face with your fingers, to avoid any bacteria that may be on your hands, aggravating the acne.

Usually you can see a difference after just a few weeks. Long-term treatment and prevention of acne takes time, but you will notice a decrease. Many are basically completely free of acne within 4-6 weeks.

No, Beconfident does not product test on animals.

Yes, you will see results in just a few weeks. Our acne products are developed and tested in Sweden and all ingredients in our products are completely free from side effects.

Yes, our acne products are 100% safe to use. Unlike many other acne preparations, our products are completely free of salicylic acid which can cause the risk drying out and irritating the skin. Beconfident's Clear Skin series has a strengthening and repairing effect for a resistant and healthy skin.

There are mainly two things you should keep in mind – first of all you should always make sure to always clean your skin in the evening to wash off makeup and dirt that has settled on the skin during the day, and then you should avoid using makeup that is based on oil. However, this does not mean that you should use dehydrating products, even oily skin needs moisture.

Absolutely, it is safe to use Beconfident® acne products when you are pregnant or breastfeeding.

Exercise in itself has no effect on acne and regular exercise has a positive effect on our health. However, avoid chlorine in swimming pools which have a negative impact on your skin and increase the risk of acne problems. We recommend that you take a thorough shower after bathing in chlorinated pools. If you sweat a lot during your workout, you should try to clean your face thoroughly immediately after the workout to avoid clogged pores.

No acne treatment is permanent. The cause of acne is hormonal imbalance, therefore it is chronic and can flare up and then disappear. With Beconfident’s products, your acne is kept under control and often disappears completely.

Acne is a chronic condition that can be treated effectively, and problems can be significantly reduced so that many can become basically free from problems. There is no method that cures acne completely because acne breakouts are the result of a hormonal imbalance. All treatments are aimed at reducing the circumstances that contribute to acne and relieving the symptoms.